ARGH, so irritated.
i can't understand how one can conduct their business in this way. are they dumb or what?

they blame me for sending them 2 different order form and mislead them to thinking i ordered two mugs.
omg, dun you read the emails? the second order form was sent with BOLD words to show that i top up additional 1.50 to the previous payment.
now you blame me for misleading you?
its your own fault for not reading properly or at least if you're unsure, you could email me to make sure?

dun you know customer is always right?
the way you conduct your business bound to drive your customer away.

i feel so dumb to patronize you again after the previous incident which proves your inefficiency.
what a lousy service. most of all, your business attitude totally hit the ground.

sucker.